Role Overview
Owner - The account creator with complete control over the workspace and billing. Admin - Full administrative access to manage team, settings, and all content. Maker - Create and manage features, announcements, and properties. Contributor - Submit insights and view published content without editing permissions.Permissions Breakdown
| Role | Access | Fee |
|---|---|---|
| Owner | • Everything Admins can do • Cannot be removed from team • Primary billing contact | Paid seat |
| Admin | • Everything Makers can do • Manage team members and roles • Access billing and account settings •Create and manage properties • Manage integrations and portal | Paid seat |
| Maker | • Everything Contributors can do • Create, edit, delete all content • Publish announcements | Paid seat |
| Contributor | • Create insights • View published announcements (private and public) • View and comment on insights and features • Access team Views | Free |
| Custom role | • Create your own custom Roles to control permissions exactly how you wish Only available on the Enterprise plan |
Contributors don’t count toward your plan’s seat limit. Invite unlimited contributors to gather feedback without additional costs.
Choosing the Right Role
- Owner/Admin - For team leaders and those managing the workspace
- Maker - For product managers and team members building features
- Contributor - For stakeholders, customers, or team members providing feedback
Additional paid seats beyond your plan limit are billed at $10/month per user.