Scheduling Announcements

Schedule announcements to publish automatically at the perfect time. Write when inspired, publish when your audience is most engaged. [image]

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Why Schedule?

Time Zone Optimization - Reach users when they’re active Consistent Cadence - Regular updates build anticipation Work Ahead - Batch write announcements in advance Coordinate Launches - Align with feature releases

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How to Schedule

1. Create your announcement
2. Click Publish
3. Select Schedule for later
4. Choose date and time
5. Click Schedule

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Scheduled Status

Scheduled announcements show:

• 🕐 Clock icon
• “Scheduled for [date/time]”
• Appear first in your list
• Editable until publish time

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Managing Scheduled Posts

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Edit Before Publishing

• Click the announcement
• Make your changes
• Schedule remains intact
• Or change the schedule

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Cancel Scheduling

1. Open scheduled announcement
2. Click Unschedule
3. Returns to draft status
4. Reschedule or publish manually

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Reschedule

1. Open scheduled announcement
2. Click Reschedule
3. Pick new date/time
4. Confirm change

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Best Practices

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Timing Strategy

Product Launches

• Schedule 30 minutes after deployment
• Allow time for rollback if needed
• Include “Now live!” messaging

Regular Updates

• Same day/time each week/month
• Users learn to expect updates
• Consider email open rates

Multiple Time Zones

• Schedule for primary audience
• 10am in largest market
• Avoid Mondays and Fridays

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Content Planning

Batch Writing

• Write multiple announcements at once
• Schedule throughout the month
• Maintain consistent communication

Seasonal Awareness

• Avoid major holidays
• Consider industry events
• Plan around customer schedules

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What Happens at Publish Time

When scheduled time arrives:

1. Announcement publishes automatically
2. Appears on portal immediately
3. Updates embed widgets
4. Triggers email notifications
5. Adds to RSS feed

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Pro Tips

Buffer Time - Schedule 15 minutes after feature deployment Preview Links - Share draft links with team before scheduling Recurring Topics - Create templates for regular update types Editorial Calendar - Plan announcements alongside feature releases

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Common Patterns

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Feature Release

• Write during development
• Schedule for release day
• Include screenshots
• Link to documentation

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Monthly Roundup

• Collect updates throughout month
• Write comprehensive summary
• Schedule for first Tuesday
• Highlight key improvements

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Maintenance Notice

• Schedule before maintenance
• Clear timing information
• Follow up when complete

[image] Ready to build your changelog? You now have all the tools to keep users informed and engaged!