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Transform your portal from account.usestellar.com to changelog.yourcompany.com for a professional, branded experience. [image]

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Why Use a Custom Domain?

  • Professional appearance - changelog.yourcompany.com
  • Better SEO - Domain authority benefits
  • Brand consistency - Matches your main site
  • Trust - Users recognize your domain

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Setup Overview

  1. Choose your subdomain
  2. Add DNS records
  3. Verify in Stellar
  4. SSL automatically provisioned
Total time: ~15 minutes (plus DNS propagation)

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Step 1: Choose Your Domain

  • changelog.yourcompany.com ✅
  • updates.yourcompany.com ✅
  • news.yourcompany.com ✅
  • portal.yourcompany.com ✅
Use a subdomain, not your root domain. Root domains (yourcompany.com) require special configuration.

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Step 2: Configure DNS

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In Stellar

  1. Navigate to Portal → Settings → Custom Domain
  2. Enter your desired domain
  3. Click Generate DNS Records
  4. Copy the CNAME record shown

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In Your DNS Provider

Add this CNAME record: 
Type: CNAME
Name: changelog (or your chosen subdomain)
Value: [your-account].usestellar.com
TTL: 3600 (or default)
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DNS changes typically propagate within 1-4 hours, but can take up to 48 hours in rare cases.

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Step 3: Verify Domain

  1. Return to Stellar after adding DNS records
  2. Click Verify Domain
  3. Wait for verification to complete
  4. SSL certificate automatically generated

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Verification Status

  • 🔵 Pending - DNS not detected yet
  • 🟡 Verifying - DNS found, provisioning SSL
  • 🟢 Active - Domain ready to use
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Common DNS Providers

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Cloudflare

  1. Select your domain
  2. Go to DNS
  3. Add record → CNAME
  4. Important: Set proxy status to “DNS only” (gray cloud)

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GoDaddy

  1. Domain Settings → DNS
  2. Add → CNAME
  3. Enter subdomain and target

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Namecheap

  1. Domain List → Manage
  2. Advanced DNS
  3. Add New Record → CNAME

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Google Domains

  1. DNS → Manage custom records
  2. Create new record
  3. Type: CNAME
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Troubleshooting

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Domain Not Verifying?

Check DNS propagation: 
dig changelog.yourcompany.com CNAME
Should return: 
changelog.yourcompany.com. 3600 IN CNAME [your-account].usestellar.com.
Common issues:
  • Cloudflare proxy enabled (should be disabled)
  • Typo in CNAME value
  • DNS not propagated yet
  • Conflicting records

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SSL Certificate Error?

  • Automatic provisioning takes 5-10 minutes
  • Clear browser cache
  • Try incognito/private mode
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Advanced Configuration

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Root Domain Setup

While not recommended, if you must use a root domain:
  1. Contact support for special configuration
  2. Requires ALIAS or ANAME record support
  3. May have email delivery implications

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Multiple Domains

  • Each portal supports one custom domain
  • Redirects from old domain automatic
  • Contact support for migrations
Once your custom domain is active, all existing links automatically redirect. No need to update shared links!

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After Setup

  • Website navigation
  • App help menu
  • Email footers
  • Documentation

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Monitor Performance

  • Check analytics for traffic
  • Verify SEO indexing
  • Test from different locations
Ready to brand your changelog? Add your custom domain and give your updates a professional home.