Where Markdown Works
Use markdown formatting in:- Insight content - Capture formatted feedback
- Feature descriptions - Document requirements
- Announcement content - Create engaging updates
- Comments - Add formatted discussions
Supported Formatting
Headers
Create hierarchy with headers:H1 - Main Title
H2 - Section Header
Use H1 sparingly - typically once per document. H2 headers work best for sections.
Text Styling
Format text for emphasis:- Bold text for strong emphasis
- Italic text for subtle emphasis
- Underlined text for highlighting
Strikethroughfor deprecated content
Links
Create clickable links:Lists
Bullet Lists
Create unordered lists:- First item
- Second item
- Nested item
- Another nested item
- Third item
Numbered Lists
Create ordered lists:- First step
- Second step
- Third step
Todo Lists
Track tasks with checkboxes:- Uncompleted task
- Completed task
- Another todo
Todo lists are perfect for feature requirements or announcement checklists.
Keyboard Shortcuts
Speed up formatting with shortcuts:Best Practices
For Insights
- Use headers to separate different feedback points
- Bold customer names or important quotes
- Use lists for multiple feature requests
For Features
- H2 headers for requirements sections
- Todo lists for acceptance criteria
- Links to reference documentation
For Announcements
- H1 for announcement title
- H2 for major sections
- Bold text for key features
- Lists for changelog items