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Autopilot AI is available exclusively on the Enterprise plan.
Autopilot AI continuously monitors your insights to surface trends, automate triaging, and help you make sense of customer feedback at scale. [image]

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AI Trend Monitor

Autopilot AI watches your insights 24/7, automatically detecting:

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Emerging Themes

  • Identifies recurring topics across multiple insights
  • Highlights new patterns before they become major issues
  • Groups similar feedback together automatically

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Sentiment Shifts

  • Tracks changes in customer sentiment over time
  • Alerts you to sudden increases in negative feedback
  • Identifies what’s driving satisfaction or frustration

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Volume Anomalies

  • Detects unusual spikes in specific types of feedback
  • Compares current patterns to historical baselines
  • Surfaces topics gaining unexpected traction
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Automated Reports

Get intelligent summaries delivered on your schedule: Weekly Trend Reports - Key themes, sentiment analysis, and volume changes Monthly Deep Dives - Comprehensive analysis with actionable recommendations Real-time Alerts - Immediate notification of critical trends or issues [image]

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Automatic Triaging

Save hours of manual work with AI-powered organization:

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Smart Categorization

  • Automatically applies relevant tags based on content
  • Routes insights to the appropriate team members
  • Maintains consistency across thousands of insights

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Priority Detection

  • Identifies urgent issues requiring immediate attention
  • Considers customer tier, sentiment, and impact
  • Learns from your team’s triaging patterns

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Status Management

  • Moves insights through workflow states automatically
  • Archives resolved or outdated feedback
  • Keeps your inbox focused on what matters
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AI Assistant (Coming Soon)

Ask questions about your insights using natural language:
  1. Open the command menu (Cmd/Ctrl + K)
  2. Type your question
  3. Get instant AI-powered answers
Example questions:
  • “What are customers saying about our mobile app?”
  • “Show me the top feature requests from enterprise customers”
  • “What’s causing the most frustration in onboarding?”
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Getting Started

  1. Enable Autopilot AI - Contact your account manager to activate
  2. Configure Preferences - Set report frequency and notification thresholds
  3. Train the AI - Review initial categorizations to improve accuracy
  4. Monitor Performance - Track time saved and trends discovered
Autopilot AI learns from your team’s behavior. The more you use Stellar, the smarter it becomes at understanding your specific needs.

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Privacy & Security

  • Your data never leaves your Stellar instance
  • AI models are trained on your data only
  • Full audit trail of all AI actions
  • Compliant with SOC 2, GDPR, and HIPAA
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Best Practices

Review AI Suggestions - Periodically check AI categorizations for accuracy Provide Feedback - Correct misclassifications to improve the model Combine with Manual Review - Use AI to augment, not replace, human judgment Monitor Trends - Act on AI-discovered patterns quickly
While Autopilot AI is highly accurate, always verify critical decisions with human review.
Ready to put your insights on autopilot? Contact sales to upgrade to Enterprise.