What are Announcements?
Announcements are your public changelog:- Product updates and new features
- Bug fixes and improvements
- Company news and milestones
- Any updates worth sharing
Where Announcements Appear
Public Portal
Your branded changelog page where users can:- Browse all updates
- Filter by category
- Subscribe for notifications
- Share specific announcements
In-App Widget
Embed announcements directly in your product:- Unread indicators
- Recent updates panel
- Click through to full changelog
- Customizable appearance
Email Updates
Keep users informed via email:- New announcement notifications
- Weekly or monthly digests
- RSS feed for power users
Key Features
Rich Content Editor - Format updates with images, lists, and styling Categories - Organize by type (Features, Fixes, Updates) Scheduling - Write now, publish later Private Posts - Internal updates for your team only Cover Images - Make announcements visually appealing Author Attribution - Show who’s behind the updatesAnnouncement Workflow
1. Draft
Write and refine your announcement:- Add content and images
- Set category
- Preview appearance
- Save as draft
2. Review
Perfect your message:- Check formatting
- Verify links
- Add cover image
- Get team feedback
3. Publish
Share with the world:- Publish immediately
- Schedule for later
- Control visibility
- Notify subscribers
Regular announcements show customers you’re actively improving the product. Aim for at least monthly updates.
Benefits
Build Trust - Transparency creates confidence Reduce Support - Proactively communicate changes Drive Engagement - Show momentum and progress Improve SEO - Fresh content for search engines Gather Feedback - Comments and reactions on updatesGetting Started
- Create your first announcement
- Configure categories for organization
- Set up your portal for public access
- Add the widget to your app